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Paxio Privacy Policy

Last updated: 6 September 2026

Paxio ("we," "us," "the app") is a parental control app that helps a parent manage a child's Android device through the parental-control features it offers, which may be added, removed, or changed over time. This policy explains what data Paxio collects, why, and where it goes. Paxio is installed and configured by a parent or guardian; it does not create a separate account for the child.

Data we collect

DataPurposeWhere it's stored
Parent email (Google or email sign-in)Identify the parent account; sign in on a new deviceFirebase Authentication (Google)
Child profile (name, age, avatar, daily limit)Personalize the dashboard; survive a reinstallFirebase Firestore (Google), tied to the parent account
Parent PINProtect settings from being changed by the childSalted PBKDF2 hash only — never plaintext
App usage duration, per appShow progress; enforce daily limits; let a parent see this from a separate deviceLocal device database, and synced to Firebase Firestore (Google) so it's visible from the parent's own device — never shared beyond that
Blocked/allowed app list, blocked-site visits, blocked-app attemptsEnforce app blocking and content filtering; let a parent review this history from a separate deviceLocal device database, and synced to Firebase Firestore (Google) — never shared beyond that
DNS requests, while filtering is onBlock sites matching selected categoriesProcessed on-device via local VPN; never sent anywhere. Only the resulting decision (a site was blocked, and which category) is synced, not full browsing activity
Foreground app package nameDetect when a blocked app opensRead in memory on-device only
App install/uninstall events (package name only)Power the optional "app installed/uninstalled" email alert, if a parent turns it onLocal device, and synced to Firebase Firestore (Google)
Crash & diagnostic reportsFind and fix bugs — includes device model, OS version, app version, and the crash stack trace; no personal information is intentionally includedFirebase Crashlytics (Google)
Product usage analytics (screens viewed, features used — e.g. a control turned on, an onboarding step completed — and enforcement events like a limit or bedtime lock triggering)Understand which features are actually used, so we can fix what's broken and improve what matters, rather than guessingFirebase Analytics/Google Analytics and Mixpanel, tied to the parent's account ID (not name or email); never includes app content, visited URLs, or child names

What we don't collect

The Paxio app itself does not collect location data, does not read screen content, keystrokes, messages, photos, or full browsing history (only whether a specific site visit was blocked, and its category). The analytics SDKs described above only receive the specific event names and properties listed in this policy — not raw device data, screen recordings, or ad identifiers, and they are not used for advertising.

Website analytics

This website (paxio.in) — separate from the Paxio app — uses Cloudflare Web Analytics to understand traffic to our marketing pages. It's a privacy-friendly analytics service: it doesn't use cookies, doesn't set any persistent identifier, and doesn't track individual visitors across sites. It only aggregates anonymous traffic counts. This applies to browsing paxio.in and does not apply to, or collect data from, the Paxio app itself.

Data sharing

We don't sell data or share it with advertisers. Data above is processed by Google/Firebase solely to provide sign-in, profile sync, crash reporting, and product analytics, and by Mixpanel solely to provide product analytics, each under their own privacy terms. Both store data on servers primarily located in the United States. By using Paxio, the parent consents to this cross-border transfer. Firebase's data processing terms are available at firebase.google.com/terms/data-processing-terms, and Mixpanel's at mixpanel.com/legal/dpa.

Third-party services

Paxio uses the following third-party services to operate, each governed by their own privacy terms:

  • Firebase Authentication and Firestore (Google) — firebase.google.com/support/privacy
  • Firebase Crashlytics (Google) — firebase.google.com/support/privacy
  • Google Sign-In — policies.google.com/privacy
  • Firebase Analytics/Google Analytics — firebase.google.com/support/privacy
  • Mixpanel — mixpanel.com/legal/privacy-policy

No ad networks process your data, and analytics data is never sold or used to serve ads.

Data retention & deletion

Child profile and PIN data are kept until the parent deletes the child profile or account. Usage history, blocked-site visits, and blocked-app attempts are automatically deleted after 30 days on the Free plan, or 1 year on Paxio Pro, both locally and in Firestore. Local, on-device data is also removed when Paxio is uninstalled. A parent can delete a single child's data, or their whole account, at any time directly in the app — see Delete Your Data and Delete Your Account for exactly what's removed.

Security

Paxio protects your data using industry-standard measures:

  • All data transmitted between the app and Firebase is encrypted in transit using TLS
  • Firebase encrypts data at rest
  • Parent PIN is stored as a salted PBKDF2 hash — never as plaintext, and never transmitted to our servers in readable form
  • We do not have access to your PIN at any time

Children's privacy

Paxio is installed and configured by a parent or guardian aged 18 or over. The child does not create an account, sign in, or provide information directly to Paxio. We do not knowingly collect personal data from children — data about a child's device usage is collected on behalf of, and accessible only to, their parent or guardian.

If you believe a child under 13 has created a parent account without parental consent, contact us at support@paxio.in and we will delete the account within 7 days.

Permissions Paxio requests

Paxio requests Android permissions only as needed to support its parental-control features, and each is explained in-app before use. The specific permissions requested may change over time as features are added, removed, or changed; the current permissions requested by the app are also listed on its Google Play Store listing.

Changes to this policy

We may update this policy from time to time. For material changes — those affecting what data we collect or how it's used — we will notify you via the email address on your account at least 14 days before the changes take effect. For minor changes (corrections, clarifications) we will update the "Last updated" date without prior notice. Continued use after the effective date constitutes acceptance.

Contact

Questions about this policy or your data: support@paxio.in.

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